Academics & Research




Embracing Transparency: Valuing Patients As Informed Consumers

When we make a significant purchase or shop for an important gift online, most of us search for some information about the product or service and pay close attention to customer reviews. Those opinions are not a perfect guide, but we do value them. And, above all, we respect those vendors who are transparent and who openly share genuine feedback. But is the same consideration appropriate in the health care environment?

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Your Voices: The Key To A Better Tomorrow

Some say you can never over-communicate. In this day and age, I am not sure I agree. We benefit from much useful online information, from how to repair a bike tire to how to prepare the perfect soufflé. Yet this information, easily accessible through technological advances, comes at a price.

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