Vendor Credentialing FAQ
Q: Why do I need to get a paper badge?
- The paper badge indicates to Hospital staff that you are properly registered for the day
- It includes the vendor’s picture, name, company name and date.
- It is good for 12 hours.
- It will indicate the time and person they are meeting
Q: I can’t remember or don’t know my user name and password?
A: On the Green Security log-in page click on the ‘Forgot my Password’ link and you can have it emailed to you.
Q: I am registered with Green Security, but when I try to check-in they say I am not approved?
A: If you are registered with Green Security for one hospital, it does not mean you are credentialed for that specific facility. Every hospital has its own set of policies and educational modules that you will need to read and sign off. Make sure you target the University of Utah Healthcare on the Green Security website and complete our modules prior to check-in.
Q: My supervisor occasionally accompanies me when I visit your facilities/clinics. Does he/she need to pay and register with Green Security for UUHC?
A: Exceptions are at the discretion of Materials Management and Pharmacy. A vendor badge is not required if the only place you visit is the Drug Information Service. Reach out to supplychain@hsc.utah.edu for more information here.
Q: How long does it take to check in?
A: Please give yourself at least 10 minutes for the process. Some locations have self serve check-in kiosks, but other locations require you to check in at the front desk. Both processes are relatively quick if there is no line. For both processes you'll need a photo ID for verification. Staff will find your profile on the database and ask you where and when your appointment/(s) is/(are) located. At that point they will print up a day badge for you. Please plan time to check in, as this is not the only job duty of material management personnel.
Q: How long is one check in good for?
A: You will need to check into a location every 12 hours. If you leave one location and go to another, you will need to check out of the one and check into the other. One check in is not good for multiple locations.
Q: Where do I check in?
A: Here is the list of locations:
|
Facility Name |
Facility Address |
Check-In Location |
|
University of Utah Health - Main Hospital |
50 N Medical Dr Salt Lake City, UT 84132 |
|
|
Farmington Health Center
|
165 N University Ave Farmington, UT 84025 |
First Floor Lobby (iPad Kiosk) |
|
Huntsman Cancer Hospital - North (KFK) |
1950 Circle of Hope Salt Lake City, UT 84112 |
OR waiting room, 3rd floor (iPad Kiosk) |
|
Huntsman Cancer Hospital - South |
1950 Circle of Hope Salt Lake City, UT 84112 |
OR waiting room, 3rd floor (iPad Kiosk) |
| Huntsman Mental Health Institute (HMHI) |
501 Chipeta Way Salt Lake City, UT 84108 |
Front Desk Check-In (PC Kiosk) |
| Sugar House Health Center |
1280 E Stringham Ave (2290 S) Salt Lake City, UT 84106 |
Security Desk, First Floor Lobby (iPad Kiosk) |
| South Jordan Health Center |
5126 W Daybreak Parkway South Jordan, UT 84009 |
First Floor Lobby (iPad Kiosk) |
| University Orthopaedic Center |
590 Wakara Way Salt Lake City, UT 84108 |
OR Check-In Desk (iPad Kiosk) |
| Business Services Building |
127 South 500 East Salt Lake City, UT 84102
|
Lobby (iPad Kiosk) |
| Centerville Health Center |
26 South Main Street Centerville, UT 84014
|
Front Desk Check-In (PC Kiosk) |
| Craig H Neilsen Rehabilitation Hospital |
85N Medical Drive Salt Lake City, UT 84132
|
Front Desk Check-In (PC Kiosk) |
| Greenwood Health Center |
7495 S State Street Midvale, UT 84047
|
Urgent Care Check-In Desk (PC Kiosk) |
| HMHI Campus of Hope |
954 West 3300 South South Sale Lake City, UT 84118
|
Front Desk Check-In (PC Kiosk) |
|
Madsen Health Center
|
555 S Foothill Drive
|
Front Entrance Lobby (iPad Kiosk) |
| Moran Eye Center |
65 N Mario Capecchi Drive
|
Main Floor Lobby (iPad Kiosk) |
|
Redwood Health Center
|
1525 West 2100 South
|
Security Check-In (PC Kiosk) |
|
Parkway Health Center
|
145 West 1300 South (University Parkway)
|
Front Desk Check-In (PC Kiosk) |
|
Stansbury Health Center
|
220 Mill Pond Road, Suite #100
|
Front Desk Check-In (PC Kiosk) |
|
Pain Management Center
|
615 S Arapeen Dr #100
|
Lobby (iPad Kiosk) |
|
Utah Diabetes and Endocrinology Center
|
615 S Arapeen Dr #100
|
Lobby (iPad Kiosk) |
|
Sleep/Wake Center
|
1138 Wimlington Avenue
|
Front Desk Check-In (PC Kiosk) |
|
Redstone Health Center
|
1743 W Redstone Center Dr. #115
|
Front Desk Check-In (PC Kiosk) |
|
Westridge Health Center
|
3730 West 4700 South
|
Main Lobby (iPad Kiosk)
|
Q: What if there is an emergency situation and the vendor needs to be on-site?
A: We realize that after normal business hours and under circumstances involving patient safety there might be times when a vendor will need access to provide services. The vendor will be required to retrospectively document their presence in the hospital after the case is complete. Distro (at the main hospital) is open 24-7.
Q: Do clergy or volunteers need to register with our Vendor Credentialing service provider (Green Security)?
A: No. Volunteers already have permanent picture I.D.s that should be worn at all times. They are considered employees by regulatory agencies. Volunteer Services manages this process.