Principles

Ombudsman 4 Principles

  • Confidential

  • Independent

  • Informal

  • Neutral 

 

Our work is guided by four principles, we are: 

Confidential

We maintain strict confidentiality. The only exceptions to this are:

  • If we learn that there is a risk of physical harm to anyone

  • If we are ordered by a court or required by law to disclose information

Speaking with the ombuds about a problem does not constitute formal notice to the University of Utah, and the office keeps no official records. 

Independent

We are independent from other University departments. 

Informal

Our services are informal. We try to help visitors resolve conflicts as early as possible and at the lowest possible level.

Neutral

We are impartial. We do not represent individuals on either side of a conflict, though we do advocate for fairness throughout the University.