Overview

Perceptions of Quality

Perceptions of Quality

When asked if they believe that the overall quality of health care in the U.S. is the best in the world, fewer than half of patients and physicians and just 55 percent of employers agreed. However, when asked about the quality of health care that they/their employees received in the last year, at least 80 percent of patients and employers expressed satisfaction, and 94 percent of physicians were satisfied with the quality of care they delivered. This misalignment between the apparent disconnect—within all three stakeholder groups—between national and personal levels of satisfaction with quality may help explain voter behavior and public sentiment toward reform and warrants further study.

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Initial Findings

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