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Your Experience Matters

Improve Health Care with Us

Health Care Is Only Great if You Think it Is

At University of Utah Health, we believe every individual deserves to have an exceptional patient experience. To us, the words “patient experience” describe your patient care journey—from scheduling an appointment, seeing a specialist, an inpatient stay, filling prescriptions, follow-up appointments—to whatever the outcome may be. Be it a simple cold or chronic condition, each step in your entire care experience matters.

How We Partner with You to Make Health Care Better

Advise Utah

(Online Community Advisors)

Advise Utah is an online community of patients from throughout the Intermountain West that provide feedback in the form of customized short-form surveys. The feedback from these surveys is used to inform and improve care delivery in our health system.

Join Our Online Advisory Group

Patient Design Studio

(In-Person Advisory Council)

The Patient Design Studio is a group of patients who serve as an Advisory Council that meets to hear presentations about, and provide feedback for, improvement projects in the university system. Their input directly impacts health care improvement.

Learn How to Design

Experience Insights

(In-House Improvement)

The U of U Health Experience Insights team collects hundreds of thousands of diverse patient and family voices every year via online reviews, visit surveys, comments, complaints, grievances, and focus groups. Every single voice informs how we make care better.

See Ways You Make Care Better

We'd Love to Hear from You

If you are interested in joining one of our patient experience programs, please send an email to (We will contact you within one to two business days.)

If possible, please include the following in your email:

  • Full name and contact information
  • Preferred time to reach you
  • Program you are most interested in: Advise Utah, Patient Design Studio, or Experience Insights
  • Anything else you would like us to know about you

We look forward to partnering with you!