2017 Year-End Recap
By: Lorris Betz, MD, PhD | Jan 16, 2018 12:00 PM
While much has changed and continues to change at University of Utah Health, the fundamentals remain, namely our commitment to: provide compassionate care without compromise; educate scientists and health care professionals; engage in research to advance knowledge and well-being; and function as a comprehensive, inclusive, transparent, and collaborative health system.
U of U Health’s commitment to the exceptional patient experience and value continues. No other academic medical center in the country rivals what we have achieved with patient satisfaction. In 2017, for the eighth consecutive year, U of U Health was ranked among the nation’s top 10 academic medical centers for quality, safety, and accountability. Utah continues to offer the best health care at the lowest cost in the nation.
Transition and Reflection
This year’s departure of Former Senior Vice President for Health Sciences Vivian Lee, MD, PhD, MBA, was a loss for our institution. During Dr. Lee’s tenure, U of U Health made impressive strides toward transforming health care. Some of these include:
- Application of LEAN management principles and the Value-Driven Outcomes (VDO) project;
- Efforts to improve transparency in health care, including a pricing transparency platform and becoming the first health system to publish patient reviews online;
- Quality initiatives to improve an inpatient and outpatient experience;
- Dedicating two new ambulatory care centers to expand access to high-value care;
- A sharper focus on improving care delivery from the patient’s perspective;
- Growing the research enterprise by more than one-third;
- Launching the Utah Genome Project and the Center for Medical Innovation;
- Partnering with the Larry H. & Gail Miller Family Foundation on the Driving Out Diabetes Initiative;
- Expanding the School of Medicine class size;
- Opening a new School of Dentistry; and
- Securing philanthropic and legislative funding, of historic proportions, to advance the construction of a new school of medicine, ambulatory care center, and rehabilitation hospital.
While situations differ across the country, it adds some context and perspective to know that U of U Health was only one of dozens of health systems that experienced executive resignations in 2017. Despite this, we continue to be grateful for the path Dr. Lee set for our health system. Her positive impact on the university, and on health care in general, will be felt for decades to come.
Everyone at U of U Health plays a role in maintaining our stability and propelling us forward. Once again, we will recruit an exceptional senior vice president who is eager to be a part of this distinctly collaborative ecosystem.
Here’s a look back at just a few of U of U Health’s most notable moments from 2017.
- For the eighth consecutive year, U of U Health was ranked among the nation’s top 10 academic medical centers, receiving the prestigious 2017 Vizient Bernard A. Birnbaum, MD, Quality Leadership Award.
- For the fourth consecutive year, S. News & World Report ranked University Hospital the No. 1 hospital in Utah and among the nation’s best for adult specialties in cancer (No. 38) and Ear, Nose & Throat (No. 18).
- University Hospital received the Centers for Medicare and Medicaid Services 5-Star rating for overall quality.
- For the fourth consecutive year, University of Utah hospital was recognized among the American Hospital Association’s Most Wired Hospitals.
- U of U Health was added to Truven’s list of the top 15 major teaching hospitals in the country.
- Becker’s Hospital Review named U of U Hospital to its list of 100 Great Hospitals in America.