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A hand-written name that says George "Kurt" Sowles followed by nurse manager

“A cowboy hippie pulled from the Wild West and thrown into health care.” 

Not many managers can be described that way—but Kurt Sowles can. He’s the creator of Pineapple Wednesdays. He’s a beloved leader at Huntsman Mental Health Institute who tries his best to avoid the spotlight. And he always wants to know how he’s doing. Mixing humility, introspection, and humor, Kurt is ready for The Golden Era. 

Featuring Kurt’s colleagues from Huntsman Mental Health Institute: Brent Kious, Isabelle Fernandez, Cicilee Petersen, Erin Davies-Scarborough, Monique Hickman, Kathleen Blake, Mike Sanchez, Roxanne Bartel, Rosa Morton, Jon Sales, Brooke Adams, and Deb Shurtleff 

  • Transcript of Kurt Sowles video:

    (MUSIC)

    Amy Albo: I'm Amy Albo.

    Kurt Sowles: My name is Kurt.

    Speaker 2: So, we are gonna want some more behind the scenes, but interview. Um, we'll need to mic you up as well.

    (MUSIC)

    Speaker 2: There'll be arrows on the floor and you're gonna turn and then sit in one of the red chairs.

    Kurt Sowles: All right.

    Speaker 2: Can you follow-

    Kurt Sowles: So follow the arrows to a red chair?

    Speaker 2: Yeah. You can, you think you got that?

    Amy Albo: (laughs)

    Kurt Sowles: This is a setup, I'm sure.

    (MUSIC)

    Speaker 5: How would you introduce Kurt?

    Brooke Adams: (laughs) Oh, how I would introduce Kurt.

    Cicilee Petersen: A cowboy, hippie-

    Erin Davies: Pulled from the wild west.

    Cicilee Petersen: Dressed up in business casual.

    Erin Davies: And thrown into medical.

    Cicilee Petersen: With HOKAs on.

    Erin Davies: And a mustache that even Tom Selleck would be envious of.

    (MUSIC)

    Monique Hickman: I think I've described him before as probably one of the most authentic people that I've ever known. He, what you see is what you get.

    Isabelle Fernandez: When he walks into the room, he's got the most positive attitude always.

    Kathleen Blake: He will always try and build ya up. He is dynamic. I called him the patient whisperer.

    Brent Kious: He is, you know, really, really passionately devoted to taking care of people who are struggling with depression, suicidal ideation, and trauma.

    Roxanne Bartel: In working in this environment, it's, it's, it's hard. (laughs)

    Mike Sanchez: He's really good at taking his job serious, but not himself serious. He likes to joke around and it makes our shifts fun.

    Brent Kious: He tries to keep things light for the staff and, you know, he's really attuned to morale.

    Isabelle Fernandez: One time, just out of nowhere, he just pulls out a steak that's wrapped in a glove. First of all, how does that even fit in there? It's like, "That's the most random thing ever." (laughs)

    Kathleen Blake: Well, has anyone said about how he used to take his scrubs and, like, roll them up to his knees?

    Mike Sanchez: There's like a 30-day stretch where he said all of his S's with a whistle. Every S, so patients... He'll do things like flip the lights off in the bathroom.

    Isabelle Fernandez: Pineapple Wednesday, I don't know if you've heard of that. (laughs).

    Roxanne Bartel: There's the pineapple day.

    Rosa Morton: Pineapple day, which is Wednesdays.

    Brent Kious: It's a pineapple theme.

    Isabelle Fernandez: There's pineapples everywhere.

    Brent Kious: You're encouraged to wear pineapple themed attire. Yeah, I, I don't know that Kurt initiated Pineapple Wednesday.

    Isabelle Fernandez: Years ago, he wore a pineapple shirt. He wore it as a rebellion against the dress nice to work, but I also heard it was like a casual Wednesday thing and he just happened to wear a pineapple shirt.

    Mike Sanchez: He's doing this while leading a team of nurses and psych techs through really hard stuff.

    Monique Hickman: It was always like just a little added uplift into what was happening.

    Mike Sanchez: It really helped me in my career just to like not take ourselves serious, but take our work serious.

    Kathleen Blake: And he has like Kurt-isms.

    Deb Shurtleff: You know, things that he says that have stuck with us.

    Kathleen Blake: He says, "This is the crux of the biscuit."

    Deb Shurtleff: Early on, it was slow and steady.

    Speaker 5: I was going to ask you about the Golden Era. What, what does he mean when he said that?

    Cicilee Petersen: He'd be so disappointed in me to hear me say this, but I have no idea. Just the betterment of the milieu making it... I don't know, Kurt. I don't know what the Golden Era is. Just getting better, I guess. (laughs) He's gonna be so mad. Don't tell him I said that.

    Monique Hickman: For him, the Golden Era is getting people together and having excellent patient care and staff that feels supported and, in his words, winning.

    Isabelle Fernandez: I remember when we heard that Kurt was applying for the position of manager. Everyone was so excited. Everyone's like, "I hope Kurt gets it. I hope he gets it."

    Mike Sanchez: He made that leap, uh, a couple years ago. He has just been an amazing nurse manager.

    Monique Hickman: Kurt is always asking, "How am I doing?" Meaning, h- how is he doing?

    Cicilee Petersen: Kurt's like a girl asking if he looks good all the time, except it, it's Kurt asking if he's like, "How am I doing?"

    Kathleen Blake: Is this going okay? How am I doing?

    Mike Sanchez: To this day is always asking for feedback. "How did that call go? How did that meeting go?"

    Brent Kious: Oh, I don't know that he ever asked me how he's doing, meaning he just doesn't actually care about my opinion. (laughs)

    Cicilee Petersen: He's like not a micromanager. He is such a team player and he wants to teach us as much as he wants to learn from us.

    Kathleen Blake: Is it time? Do I do it right now? Okay. Hi, Kurt. I appreciate you because you're a real person, and you are willing to listen to us and you're willing to lead by example.

    Roxanne Bartel: I appreciate the lightness that you bring.

    Rosa Morton: Hey, Kurt. Thank you so much for everything that you're doing for us. We love you. You have a great leadership.

    Brooke Adams: Kurt, uh, I don't even know how to thank you for everything that you've done. Thank you for always building me up, building everybody up.

    Erin Davies: Honestly, you make a big difference. All the staff really respect and admire you.

    Brent Kious: It's been such an awesome opportunity to work with you for all these years, and I hope that we continue to have many more years together.

    Deb Shurtleff: You are, um, the reason I'm still here after all these years. I sincerely love you as a friend.

    Jon Sales: Kurt, I just wanna say thank you for your mentorship and your leadership. You have definitely been a huge influence on the, the nurse that I've become.

    Mike Sanchez: I look to you and your example daily, and I'm, it's been a privilege to know and work with you for 19 years.

    Cicilee Petersen: Thanks for being not just a great boss, but a great friend, Kurt. I appreciate everything you do.

    Roxanne Bartel: Kurt, you're doing great.

    Mike Sanchez: Kurt, you're doing amazing.

    Brooke Adams: You're doing amazing.

    Jon Sales: You're doing a great job, so keep it up.

    Kathleen Blake: You got this.

    Cicilee Petersen: Kurt, you're doing great. Welcome to the Golden Era.

    All: (laughs)

    Kurt Sowles: Thanks, you guys. I'm choking back the tears.

    All: (laughs)

    Kurt Sowles: Am I that insecure?

    All: (laughs)

    Kurt Sowles: To any, to all you guys to come on and say, uh, "You're doing okay. You're okay."

    All: (laughs)

    Kurt Sowles: You make it easy. I don't do anything without you guys. It's not me. I run around asking for help, so thanks, you guys. Appreciate everything.

    All: Yeah.

    (MUSIC)

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