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Translating Passion into Individual and System Impact

Translating Passion into Individual and System Impact

Maternal-Fetal Medicine physician Brett Einerson is passionate about reducing uncertainty for women and their families and excited to improve health care on a grander scale. Here's the important part: He knows how to do it. Learn how he translates passion into team-based action.... Read More
How Humor, Hope, and Gratitude Can Make You More Resilient

How Humor, Hope, and Gratitude Can Make You More Resilient

Resilient teams are safer teams. That was the message from Dr. Bryan Sexton, Duke University’s expert on patient safety, at this spring’s Leader Development Institute (LDI). Read on for his practical tips for cultivating resiliency both personally and with your teams, courtesy of LDI’s co-chair, Christian Sherwood.... Read More
How the Cardiovascular Center is Implementing Patient Reported Outcomes

How the Cardiovascular Center is Implementing Patient Reported Outcomes

mEVAL is the system U of U Health uses to collect patient-reported outcomes (PROs). Of course, it’s what we do with the data that matters. mEVAL analytics team lead Josh Biber and cardiologist Josef Stehlik share how measuring PROs in the Cardiovascular Center is changing the ways clinicians treat and care for patients.... Read More
How Sue Childress Creates a Culture of Innovation

How Sue Childress Creates a Culture of Innovation

As the director of nursing at Huntsman Cancer Hospital, Sue Childress shares her passion for improvement with a team of hundreds of nurses and HCAs. Learn how a cape and hat inspired Childress’ nursing career, and a passion for cultivating innovation.... Read More
Three ways to Build a Team Culture That Thrives

Three ways to Build a Team Culture That Thrives

Exceptional care only happens with an engaged team. Jared Wrigley should know: he has led three diverse teams at U of U Health—first, Westridge Health Center, and now, South Jordan’s primary care team and Parkway Health Center. Here are three effective ways he engages everyone on the team.... Read More
Want To Reduce Burnout? Focus on Autonomy and Community

Want To Reduce Burnout? Focus on Autonomy and Community

University of Utah Health’s best thinkers came together to tackle a major problem: burnout. Last year, 40 teams across the health system took on the challenge as part of the Resiliency Center’s Wellness Champion Poster Session. The results? Fulfilling basic needs like scheduling autonomy, being heard, and building a community all make a big difference.... Read More
How Rethinking Teamwork Transformed Discharge

How Rethinking Teamwork Transformed Discharge

Thinking about teams differently did more than improve our discharge process. It gave everyone a shared vision: every single patient in the right bed, at the right time. Patients now leave the hospital earlier, all while monthly discharges have increased. Tracey Nixon, director of capacity management, shares how they did it.... Read More
Recognize Your Staff at Ground Level

Recognize Your Staff at Ground Level

Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s director of communication and recognition Christian Sherwood shares how you can better recognize your team – starting today.... Read More
How to Serve Others and Still Lead

How to Serve Others and Still Lead

Alison Flynn Gaffney defines herself as a servant leader. As U of U Health’s Executive Director of Service Lines, Ancillary and Support Services, she brings more than two decades of experience in strategic, operations, and consulting roles at academic medical centers and community hospitals. Here are Alison’s expert tips for effective servant leadership.... Read More
Coping With Complexity: The Value of Palliative Care

Coping With Complexity: The Value of Palliative Care

Palliative care teams focus on treating the symptoms and stress of serious illness. Nate Wanner, Associate Medical Director of U of U Health’s Palliative Care Program, discusses how palliative care not only improves the quality of a patient’s life, but supports other clinical teams in one of the most challenging (and rewarding) parts of caring for people: having hard conversations.... Read More
7 Principles of Value Management at University of Utah Health

7 Principles of Value Management at University of Utah Health

What is “Value Management” and why should you care? It's how University of Utah Health systematically improves the value of care delivered to patients — and you just so happen to use it every day. Chief Medical Quality Officer Bob Pendleton shares the seven tenets of Value Management that guide our work.... Read More
Accelerate 2018: By The Numbers

Accelerate 2018: By The Numbers

Over two years ago, we launched Accelerate – University of Utah Health’s improvement community. It has been rewarding, inspiring, and fun to share Utah’s work with nearly 50,000 readers, some of them from across the world. Everybody loves a year-end list, so here are Accelerate’s awards for 2018.... Read More
Workplace Challenge: Is It a Culture or Technology Problem?

Workplace Challenge: Is It a Culture or Technology Problem?

The pace of technological progress can make it seem like solutions to our health care problems are only a click away. Howard Weeks, Utah’s interim chief medical information officer, lauds the virtues of technology with this caveat: you can’t IT your way out of every problem.... Read More
Why Practice Gratitude at Work

Why Practice Gratitude at Work

While Americans are less likely to express gratitude at work than anywhere else, it’s sorely needed – especially in health care. Associate professor/lecturer of social work Trinh Mai explains the importance of gratitude and shares tips for incorporating it into your routine.... Read More
How To Learn From Failure

How To Learn From Failure

Fail fast and often has been Silicon Valley’s motto for years. For medicine, where failure can result in patient harm, failure has negative connotations. Peter Weir, Utah’s executive medical director of population health and a family medicine physician, discusses different types of failures, and how we become better people and better clinicians by talking about our mistakes.... Read More